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English or French, it's your choice.

Most major Canadian airports are subject to certain rules that pertain to your right to be served in English or French.

Specifically, these rules mean you will have access to:

  • Certain bilingual services provided by merchants
  • Bilingual self-service machines
  • Bilingual passenger services
  • Bilingual printed and pre-recorded information
  • Bilingual information delivered in other ways

Learn More about Regulated services

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Here is the full list of services that fall under the regulations.

Essential services offered in both languages by merchants: services in restaurants, cafeterias, car rental agencies, foreign exchange counters, duty free shops, travel insurance agents, ground transportation dispatch and hotel services.

Self-service machines: automated banking machines and vending machines, and instructions for the use of public telephones and electronic games.

Passenger services: passenger screening and boarding services, public announcements and the provision of other information to the public, and carrier services, including counter services for tickets and check-in but not carrier services such as buses at railway stations or ferry terminals.

Printed or pre-recorded material: signs, notices, menus, car rental contracts and travel insurance policies for the travelling public.

Information delivered in other ways: when merchants, passenger service personnel or self-service machines provide you with information that is neither printed nor pre-recorded, you have the right to obtain that information in the official language of your choice.

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Airports and Regulated Air Carriers


Airports

Airports City
Calgary International Airport Calgary
Edmonton International Airport Edmonton
Fredericton International Airport Fredericton
Halifax-Robert L. Stanfield International Airport Halifax
Greater Moncton International Airport Moncton
Montréal-Pierre-Elliott-Trudeau International Airport Montréal
Montréal-Mirabel International Airport Montréal
Ottawa Macdonald-Cartier International Airport Ottawa
Québec City Jean-Lesage International Airport Québec City
Regina International Airport Regina
Saskatoon-John G. Diefenbaker International Airport Saskatoon
Sept-Îles Airport Sept-Îles
St. John's International Airport St. John's
Toronto-Lester B. Pearson International Airport Toronto
Billy Bishop Airport Toronto
Vancouver International Airport Vancouver
Victoria International Airport Victoria
Wabush Airport Wabush
Winnipeg-James Armstrong Richardson International Airport Winnipeg

Please note that this list is not exhaustive.


Air Carriers

All air carriers must provide safety instructions and security documentation in both official languages.

In addition, Air Canada offers bilingual onboard services when arriving at or departing from major airports.

Map Layers

Airports

City Airports
Toronto
  • Toronto-Lester B. Pearson International Airport
  • Billy Bishop Airport
Vancouver
  • Vancouver International Airport
Montréal
  • Montréal-Pierre-Elliott-Trudeau International Airport
  • Montréal-Mirabel International Airport
Calgary
  • Calgary International Airport
Edmonton
  • Edmonton International Airport
Ottawa
  • Ottawa Macdonald-Cartier International Airport
Halifax
  • Halifax-Robert L. Stanfield International Airport
Winnipeg
  • Winnipeg-James Armstrong Richardson International Airport
Victoria
  • Victoria International Airport
St. John's
  • St. John's International Airport
Wabush
  • Wabush Airport
Sept-Îles
  • Sept-Îles Airport
Québec City
  • Québec City Jean-Lesage International Airport
Saskatoon
  • Saskatoon-John G. Diefenbaker International Airport
Regina
  • Regina International Airport
Fredericton
  • Fredericton International Airport
Moncton
  • Greater Moncton International Airport
City Airports