Recommendations
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The Commissioner of Official Languages recommends:
- that the Atlantic Canada Opportunities Agency, Canada Economic Development for Quebec Regions, Industry Canada and Western Economic Diversification ensure that all official languages clauses in new partnership or funding agreements include the requirement to respect the official languages practices and procedures outlined in the Manager’s Guide - Official Languages Act, Network of Canada Business Service Centres.
- that Canada Economic Development for Quebec Regions, Industry Canada and Western Economic Diversification take measures so that by June 30, 2003, their respective provincial government Business Service Centre partners in Quebec, Ontario and Manitoba render their Web sites fully bilingual and, in so doing, harmonize them with the Government of Canada Web sites, in respect of Part IV and Part VII of the Official Languages Act.
- that Industry Canada, by March 1, 2003, work out a plan in consultation with the Canada/Ontario Business Service Centre in order to help its North Bay regional access partner to comply fully with the obligations set out in Part IV and Part VII of the Official Languages Act.
- that the Atlantic Canada Opportunities Agency, Canada Economic Development for Quebec Regions, Industry Canada and Western Economic Diversification, by March 31, 2003, put in place the necessary control mechanisms to ensure full compliance with the requirements of the Official Languages Act within the Canadian Business Service Centres network.
- that Human Resources Development Canada, by March 1, 2003, ensure that Service Canada In-Person Access Points are provided with the official languages practices and procedures kit prepared by the Treasury Board Secretariat Implementation Team.
- that Human Resources Development Canada, by March 1, 2003, examine the keyboards that are being used in the Service Canada Access Centres and ensure that they display the French accent signs and that the software used can easily produce them, in full compliance with the Treasury Board Information Technology Standard.
- that Human Resources Development Canada, by March 1, 2003, develop a communication strategy for making the network of Service Canada In- Person Access Points well known to Canadians and ensure that the strategy clearly takes into consideration the needs of the minority official language communities.
- that Human Resources Development Canada, by March 31, 2003, put in place the necessary control mechanisms to ensure full compliance with the requirements of the Official Languages Act.
- that the Department of Canadian Heritage pursue, in cooperation with the Assemblée communautaire fransaskoise and federal and provincial government representatives, efforts at developing, before April 30, 2003, a strategy and a timetable for federal participation in the establishment of a viable network of single window operations in Saskatchewan, and that the necessary funding for that single window network be found by the various federal partners.
