Annual Report 2006-2007
| 2 of 35 |
TABLE OF CONTENTS
CHAPTER 1: OVERVIEW OF THE IMPLEMENTATION OF THE OFFICIAL LANGUAGES ACT
- Introduction
- Implementation of Part VII
- Awareness in federal institutions
- Awareness in communities
- Promotion of linguistic duality
- Budget cuts
- New compliance issues with Part VII
- Observations on the implementation of Parts IV and V
- Official languages in the provinces and territories: Notable events
- Conclusion
CHAPTER 2: TOWARDS A MORE INTEGRATED MANAGEMENT OF OFFICIAL LANGUAGES
- Introduction
- Action Plan for Official Languages
- Final stage of the Action Plan
- The federal government’s ever-changing commitment
- Summary of activities and results
- Access to health care in the language of the minority
- Recruitment and retention of immigrants in Francophone minority communities
- Access to justice in both official languages
- Education in the language of the minority
- Second-language instruction
- Early childhood
- Literacy training
- Economic development and workforce training
- Language of work and language of service
- Beyond 2008
- Governance of the Official Languages Program
- Conclusion
CHAPTER 3: “POSITIVE MEASURES”— A UNIQUE OPPORTUNITY
- Introduction
- “Positive measures” and the promotion of linguistic duality
- Three visions of linguistic duality in contemporary Canada
- Symbols, images and the expression of Canadian citizenship and identity
- Reflecting linguistic duality abroad
- Seeing each other, getting to know each other and learning from each other through institutions
- Linguistic duality and diversity
- Development of skills and human resources, inter-provincial mobility and Canadian economic unity
- Promotion of linguistic duality within the federal government
- Essential contribution from other stakeholders
- “Positives measures” and community vitality
- Translating government commitments into action: Principles for implementing the amended Part VII
- Principle 1—A proactive and systematic approach and a targeted treatment (Part VII “reflex”)
- Principle 2—The active participation of Canadians
- Principle 3—A continuous process for improving the programs and policies related to Part VII
- Mechanisms for facilitating the implementation of the amended Part VII
- Accountability mechanisms
- Process for designating institutions that have a significant impact on community vitality
- Conclusion
CHAPTER 4: PERFORMANCE REPORT CARDS AND SUCCESS STORIES
- Introduction
- Performance report cards
- Success stories
CHAPTER 5: INVESTIGATIONS AND AUDITS
- Introduction
- Analysis of complaints
- Complaints received in 2006–2007
- Complaint investigation process
- Analysis of complaints
- Ten most frequently implicated institutions
- Admissible complaints by main category
- Communications with and Services to the Public (Part IV)
- Language of Work (Part V)
- Equitable Participation (Part VI)
- Advancement of English and French (Part VII)
- Language requirements of positions (Part XI–section 91)
- Information requests
- Investigation results of particular interest
- Court interventions
- Audits and follow-ups
- Particular issues of compliance with the Official Languages Act
- Proactive interventions
- Conclusion


