English and French in the workplace...what federal employees need to know (March 1995)
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Who protects your language rights?
17. If I feel my language rights have not been respected, who can help me?
If you feel your language rights are not respected you have two main courses of action: you can ask your supervisor or the official languages representative in your institution to clarify your rights, or you can contact the nearest office of the Commissioner of Official Languages.
18. What happens if I lodge a complaint with the Commissioner's Office?
First, staff will decide if your complaint falls within the Commissioner's jurisdiction. If it does, they will investigate. Your institution will be informed of the complaint, given the details and asked to explain. However, your identity remains confidential, unless you authorize its disclosure. You will be kept informed of the progress and results of the investigation. Once it is completed, measures to resolve the situation will be recommended to your institution.
